Effective Date: January 9, 2025
Last Updated: January 9, 2025
We strive to ensure customer satisfaction. Our refund policy outlines the following:
Eligibility for Refund:
Refunds are applicable to products found defective or damaged during transit.
Refund Process:
- Report issues with evidence (e.g., photos) within 7 days of receiving the product.
- Refunds will be processed to the original payment method within 7–10 business days.
Shipping Delays or Loss:
In case of a delay or loss during transit, contact our support team at citizensetu@gmail.com or +91 84015 05257.